Elizabeth Samuels Drama School – Subscription FAQ

 1. What is the subscription model?
Instead of paying per term, the subscription spreads the full year’s cost evenly across 12 months. This makes lessons more affordable and predictable.

2. When do payments start and end?
Payments can be set up at any time, for example even before classes begin in September. The subscription continues automatically each month.

3. Can I sign up mid-year?
Yes. Your subscription will start on the 1st of each month and continue monthly, spreading the cost evenly across the remaining months.

4. How does the subscription link to my child?
When you register, the payment is linked to your child’s name in our system. This secures their place in the class.

5. Can I choose my preferred class day and time?
Yes. When registering, you can indicate your preferred day and time. If the class is full, you can join the waiting list, and we’ll contact you if a space becomes available.

6. What happens if my child misses a class?
Subscription fees cover the full year of lessons, including holidays and months when classes do not run. Missed lessons are not refundable or credited.

7. Can I cancel the subscription?
Yes, but a 4-week written notice is required. Notice must be emailed to info@elizabethsamuelsdrama.com. Payments due during the notice period remain payable in full.

8. Is the monthly fee based on the number of lessons in a month?
No. The monthly fee simply divides the total annual cost into 12 equal payments, regardless of how many lessons occur in a particular month.

9. How do I make changes to my subscription?
Any changes, such as updating your child’s details or class preference, can be made by contacting us directly at info@elizabethsamuelsdrama.com.